Sam M. Reynoso

Provide freelance technology consulting services spanning website improvements, custom development, site maintenance, and hosting operations. Advise clients on technology selection, architecture, and modernization approaches for small-scale web and application projects.

• Develop with Claude Code across the full workflow, including feature development, debugging, refactoring, test case generation and execution, and version control operations.
• Build applications integrating Google and xAI APIs, working directly with model provider interfaces and response handling.
• Design, develop, and deliver custom software solutions using ASP.NET Core MVC, Python, and Bash scripting, producing effective, maintainable results.

Focused period of credential and technical development, deepening the security, cloud, and governance foundation underpinning my architecture work.

• Earned CISSP, Certified in Cybersecurity, AZ-900 Azure Fundamentals, and SC-900 Security, Compliance, and Identity Fundamentals, strengthening the security and cloud grounding behind enterprise architecture decisions.
• Built and deployed samreynoso.com, an ASP.NET Core MVC application, handling development, hosting, and ongoing maintenance end to end.
• Began agentic development work with Claude Code, integrating Google and xAI APIs.
• Researched and published five articles on LinkedIn covering AI implementation, security incident analysis, and technology governance for an audience of technical professionals.

AVEVA is a global leader in industrial software, serving customers across energy, manufacturing, utilities, and other asset-intensive industries. Joined a newly formed TOGAF-aligned Enterprise Architecture team after the OSIsoft acquisition as Application Architect, contributing to maturing the EA practice into a trusted governance function. Partnered with business and IT leadership across the US, UK, Europe, India, and APAC to align technology investments with enterprise strategy, governing solution designs, integration standards, and stage-gate approvals through ARB, CAB, and Technical Steering Committee forums.

• Established EA as a mandatory governance checkpoint across PMO stage gates, software procurement renewals, and AI tool expense reimbursements, embedding architectural accountability and compliance controls into the operational fabric of a 6,500-person global organization.
• Established the company's first authoritative application catalog of 600+ applications, used to inform procurement, planning, and architecture decisions.
• Chaired AVEVA's Architecture Review Board, running solution reviews and approvals against enterprise standards and surfacing integration risks, security gaps, and compliance concerns in vendor-led designs before they reached production.
• Developed and executed a multi-year post-acquisition consolidation roadmap delivering standardized CRM, ERP, HCM, and ESB platforms, completing a five-year plan in four and a half years while reducing technical debt and operating costs.
• Applied Gartner's TIME framework to evaluate application portfolios, guiding investment, migration, and retirement decisions that reduced the portfolio from 600+ applications to 400+.
• Co-authored AVEVA's first global AI usage policy with Legal and Engineering, defining acceptable use, data boundaries, and human oversight requirements, and developed an EU AI Act-aligned risk classification framework to assess enterprise AI applications.
• Provided EA oversight for one of the company's first enterprise AI deployments through a Microsoft 365 Copilot proof of concept, enabling Viva Insights and Power BI dashboards to inform executive investment decisions.
• Represented EA in vendor evaluation and RFP processes, scoring technical capabilities, integration architectures, security posture, and disaster recovery against business requirements.
• Evaluated Relevance AI as an enterprise-wide alternative to Microsoft 365 Copilot, assessing agentic platform capabilities, data handling risk, and enterprise policy fit. Analysis directly informed leadership's decision to adopt Relevance AI company-wide and reject broader Copilot license expansion, delivering a more cost-effective AI capability.

Led enterprise systems strategy and modernization across CRM, ERP, licensing, and integration platforms during a period of significant transformation. Owned operational stability of business-critical systems and acted as escalation owner for complex multi-system initiatives. Performed enterprise architecture activities including producing and maintaining a current-state architecture diagram of the OSIsoft enterprise estate, managing a knowledge repository that captured system dependencies, change history, and integration details.

Advised on solution design decisions, established technology standards, and contributed to platform rationalization efforts that strengthened OSIsoft's technology foundation ahead of its acquisition by AVEVA.

• Developed a custom C# utility to extract and archive attachments from Microsoft Dynamics CRM during the Salesforce migration, ensuring legacy record accessibility and business continuity post-migration.
• Led web services and integration teams through the retirement of SAP's variant product configurator, redesigning dependent systems such as licensing to ensure uninterrupted operations for the company's flagship product.
• Designed and led implementation of a modernized certification management system replacing a legacy platform, supporting NERC CIP and ITAR compliance through standardized process automation and full audit traceability.
• Led implementation of Akamai geolocation-based access controls to restrict platform access from OFAC-sanctioned regions, strengthening compliance with global trade regulations.
• Established standardized GitHub repository governance including branching strategies and code promotion workflows, reducing production incidents caused by improperly promoted code.
• Directed implementation of TLS 1.3 across internal and external web properties, replacing earlier protocol versions to strengthen security posture and meet enterprise compliance standards ahead of the company's acquisition.

Led enterprise-wide change management strategy for OSIsoft's Workday implementation replacing ADP, a 7-month program covering impacts to business processes, job roles, organizational structures, and supporting technology. Partnered with executive sponsors, business leaders, and a global systems integrator consulting team to drive workforce readiness and ensure go-live stability. Designed and executed a multi-channel adoption campaign spanning training materials, instructional videos, manager guides, and in-person events. Coached senior leaders and executives on their role as change sponsors, building visible organizational support for the transition.

• Delivered a full change management program for an enterprise Workday HRIS rollout, achieving go-live with no material business disruption across the organization.
• Designed and produced a multi-format training curriculum including role-based guides, pocket references, and promotional video content to accelerate workforce readiness ahead of go-live.
• Coached executives and senior leaders on change sponsorship, securing visible organizational support that reduced resistance and accelerated adoption across business units.

Designed and delivered full-stack enterprise solutions including REST APIs, integrations, and custom development tools in a predominantly Agile delivery environment, supporting the IT department across the full software development lifecycle. Developed ASP.NET web applications, RESTful web services, and database solutions while owning the Microsoft Dynamics CRM platform. Collaborated directly with business stakeholders to translate requirements into scalable technical solutions.

• Created REST API web services and modules supporting an ITSM system migration, enabling seamless integration with the back-end platform and minimizing business disruption.
• Took ownership of the licensing engine supporting the company's flagship product, translating business requirements into new features and bug fixes that improved system stability and license accuracy.
• Owned the Microsoft Dynamics CRM platform, leading implementation of third-party solutions and developing custom enhancements to align the platform with evolving business requirements.
• Built and launched a partner solutions marketplace on the Ektron CMS platform, increasing third-party visibility and improving customer engagement.